Terms of service
Last updated: November 11, 2026
These terms apply when you use this website or buy something from CitedBy. By buying, you agree to them. Questions? Write to citedbyhq@proton.me.
What we sell
- Digital products, like the AI Search Visibility Kit: downloadable PDFs, templates and prompts.
- Services, like the AI visibility audit, described on this site with their price before you pay.
Prices are in US dollars and shown before checkout. Card payments are processed by TropiPay. You can also pay in USDT (TRC20) when that option is offered.
Delivery
Digital products are delivered as a download link right after your payment is confirmed. Crypto payments unlock once the network confirms them. If your download doesn't work, email us and we'll send it by hand. Audits are delivered by email within the time stated on the offer.
Refunds
Digital products have a 14-day refund. If the product doesn't give you clear, useful steps for your business, email us within 14 days of purchase and we'll refund the full price. No arguments, and you can keep the files. For audits, if we haven't started the work you get a full refund; once delivered, write to us and we'll make it right.
Licence to use the products
You can use what you buy for your own business and, if you're a freelancer or agency, for your own clients' work. You can't resell, share publicly or redistribute the files themselves. Our free guides can be shared freely as long as they stay unchanged and credited to CitedBy.
No guaranteed results
AI assistants and search engines decide on their own which businesses to show, and they change often. Our products and audits give you practical steps and our honest opinion, but we can't guarantee that any AI tool or search engine will recommend or rank your business.
Examples
Some businesses and people in our products are made up to illustrate a point. Any resemblance to real businesses is unintended.
Limitation of liability
As far as the law allows, our total liability for anything related to a purchase is limited to the amount you paid for it. We aren't liable for indirect losses such as lost profits. Nothing here limits rights you have as a consumer under the law of your country.
Your data
How we handle personal data is explained in our privacy policy.
Changes
We may update these terms. The version in force when you bought applies to that purchase.